Effective Date: September 10, 2019
Last Updated: April 15, 2024

At Local School Alerts, we prioritize the privacy and security of the schools, families, and community members we serve across West Virginia. Operating continuously since September 10, 2019, this Privacy Policy outlines how we collect, use, protect, and handle your information when you interact with our website, operational portals, and alert distribution systems.

1. Information We Collect
We collect information necessary to provide accurate, real-time emergency broadcasts and operational services:

• Account & Authorization Data: Names, titles, phone numbers, and email addresses of authorized school administrators managing alert accounts.
• Alert Subscriber Data: Phone numbers, email addresses, and contact preferences submitted by parents, staff, and community members to receive notifications, news digests, and updates.
• Service Request Information: Information provided when scheduling notary appointments, purchasing educational supplies, or submitting administrative inquiries.
• Automated Technical Data: Basic website traffic data, such as IP addresses, browser types, and usage patterns, collected to maintain website performance and security.

2. How We Use Your Information
We strictly use the information we collect to operate and deliver our services, including:

• Broadcasting critical school closures, weather delays, and emergency notifications.
• Verifying user identity for secure portal access and status line support.
• Fulfilling orders for school supplies and coordinating notary public appointments.
• Distributing requested community news digests, BOE meeting updates, and lunch menus.
• Communicating directly with users regarding service changes, technical updates, or administrative feedback.

3. Data Protection & Sharing
We do not sell, rent, or trade your personal information to third parties.
We only share data under the following limited circumstances:

• Service Delivery Channels: Transmitting alert data through established telecommunication, SMS, and email providers solely for delivery purposes.
• Legal Compliance: When required by state or federal law, court order, or official law enforcement inquiry to protect community safety.

4. Data Security
We implement robust administrative, technical, and physical security measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. Access to administrative portal tools is strictly restricted to verified, authorized users.

5. Third-Party Websites & Links
Our website may contain links to external resources, such as regional news media or county government sites. We are not responsible for the privacy practices or content of external websites and encourage users to review their policies independently.

6. Updates to This Policy
We may update this Privacy Policy periodically to reflect service expansions or legal updates. Any changes will be posted directly to this page with an updated effective date.

7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact our administrative team:

Local School Alerts
845 Burnsville Road
Burnsville, WV 26335
Phone: 304-701-8683
Fax: 304-713-2667
Email: info@localschoolalertswv.com