To reach our staff, simply call our main office number at 304-701-8683 and enter any staff member's 4-digit extension from the list below when prompted by our automated system, or stay on the line to connect with our receptionist and tell them which staff member you'd like to speak to or the department name.

Meet Our Staff (90 Staff Members)

Executive Administration

• Taran Nicholson — Executive Director | Ext. 3101
• Rebecca Miller — Executive Secretary | Ext. 3102
• Karen Vance — Administrative Assistant | Ext. 3103
• Brenda White — Office Coordinator | Ext. 3104
• George Miller — Operations Assistant | Ext. 3105

Human Resources

• Denise Harper — HR Director | Ext. 3201
• Courtney Evans — HR Assistant Director | Ext. 3202
• Tyler Morgan — HR Coordinator | Ext. 3203
• Megan Fox — Talent Acquisition Specialist | Ext. 3204
• Jacob Scott — HR Generalist | Ext. 3205

Legal Affairs & Compliance

• Arthur Sterling — General Counsel | Ext. 3251
• Victoria Vance — Senior Staff Attorney | Ext. 3252
• Harrison Cole — Compliance Specialist | Ext. 3253
• Samantha Wright — Legal Assistant | Ext. 3254

Accounting & Finance

• Harold Vance — Accounting Director | Ext. 3301
• Melissa Turner — Accounts Payable Specialist | Ext. 3302
• Jonathan Price — Accounts Receivable Specialist | Ext. 3303
• Ashley Cooper — Payroll Clerk | Ext. 3304
• Robert Hayes — Staff Accountant | Ext. 3305

Alert Dispatch

• Thomas "Tom" Hayes — Chief Dispatcher | Ext. 3401
• Samantha Cole — Senior Dispatcher | Ext. 3402
• Marcus Vance — Lead Alert Operator | Ext. 3403
• Jason Miller — System Operator | Ext. 3404
• Sarah Jenkins — Alert Operator | Ext. 3405
• Michael Reed — Alert Operator | Ext. 3406
• Jessica Taylor — Alert Operator | Ext. 3407
• Brian Cooper — Alert Operator | Ext. 3408
• Amanda Bailey — Dispatch Clerk | Ext. 3409
• Kevin Sanders — Dispatch Clerk | Ext. 3410
• Chris Evans — Dispatch Clerk | Ext. 3411
• Rachel Green — Dispatch Clerk | Ext. 3412

School Board Reporters (Covering All 55 Counties)

• Olivia Marsh — Chief Executive Director of Statewide Reporting Operations | Ext. 3451
• Liam Thorne — District Supervisor Reporter (Hancock, Brooke, Ohio, Marshall, Wetzel, Marion, Monongalia, Taylor, Preston, Harrison, Doddridge, Tyler) | Ext. 3452
• Chloe Vance — District Supervisor Reporter (Mineral, Hampshire, Hardy, Morgan, Berkeley, Jefferson, Grant, Pendleton, Tucker) | Ext. 3453
• Marcus Reed — District Supervisor Reporter (Pleasants, Wood, Ritchie, Wirt, Calhoun, Gilmer, Lewis, Upshur, Barbour, Randolph) | Ext. 3454
• Sarah Jenkins — District Supervisor Reporter (Jackson, Roane, Mason, Putnam, Kanawha, Clay, Braxton) | Ext. 3455
• David Scott — District Supervisor Reporter (Nicholas, Webster, Pocahontas, Greenbrier, Fayette, Summers, Monroe) | Ext. 3456
• Nathanial Gray — District Supervisor Reporter (Cabell, Wayne, Lincoln, Logan, Mingo, Boone) | Ext. 3457
• Brandon Scott — District Supervisor Reporter (Wyoming, McDowell, Mercer, Raleigh) | Ext. 3458
• Jordan Adams — Field Reporter | Ext. 3459
• Dylan Baker — Field Reporter | Ext. 3460
• Ethan Wright — Field Reporter | Ext. 3461
• Logan Cooper — Field Reporter | Ext. 3462
• Patrick Moore — Field Reporter | Ext. 3463
• Jeremy Reed — Field Reporter | Ext. 3464
• Hunter Kelly — Field Reporter | Ext. 3465
• Blake Richardson — Field Reporter | Ext. 3466
• Austin Murphy — Field Reporter | Ext. 3467
• Conner Ward — Field Reporter | Ext. 3468
• Ian Brooks — Field Reporter | Ext. 3469
• Luke Sanders — Field Reporter | Ext. 3470

Client Relations & School Accounts

• Evelyn Brooks — Client Relations Director | Ext. 3501
• Daniel Foster — Account Representative | Ext. 3502
• Laura Murphy — Account Representative | Ext. 3503
• Gregory Ward — Account Representative | Ext. 3504
• Nicole Kelly — Account Representative | Ext. 3505
• Timothy Ross — Customer Support Specialist | Ext. 3506
• Megan Torres — Customer Support Specialist | Ext. 3507
• Brian Hughes — Regional Account Coordinator | Ext. 3508

Information Technology

• Nathan Reed — IT Director | Ext. 3601
• Ryan Peterson — Systems Administrator | Ext. 3602
• Eric Henderson — Support Technician | Ext. 3603
• Kevin Vance — Network Technician | Ext. 3604
• Aaron Foster — Software Technician | Ext. 3605

Vehicle Maintenance & Repair

• Gary Wilson — Lead Mechanic | Ext. 3701
• Donald Myers — Mechanic | Ext. 3702
• Mark Stevens — Mechanic | Ext. 3703
• Ken Roberts — Maintenance Assistant | Ext. 3704
• Anthony Wright — Maintenance Assistant | Ext. 3705

Internal Fleet Support

• Raymond "Ray" Phillips — Fleet Supervisor | Ext. 3801
• Travis Long — Company Tow Truck Driver | Ext. 3802
• Kyle Henderson — Company Tow Truck Driver | Ext. 3803
• Shane Miller — Transport Driver | Ext. 3804
• Derek Cole — Transport Driver | Ext. 3805

Shipping & Supply Chain

• Brenda Vance — Shipping Manager | Ext. 3901
• Justin Cooper — Inventory Specialist | Ext. 3902
• Larry Bennett — Warehouse Worker | Ext. 3903
• Austin Reed — Shipping Clerk | Ext. 3904

Regional Field Operations

• Roger Dale — Field Operations Manager | Ext. 3021
• Dennis Vance — Regional Supervisor | Ext. 3022
• Howard Ross — Regional Supervisor | Ext. 3023
• Clarence Ward — Regional Supervisor | Ext. 3024
• Walter Bennett — Regional Supervisor | Ext. 3025
• Frank Miller — Field Agent | Ext. 3026
• Carl Jenkins — Field Agent | Ext. 3027
• Melvin Bailey — Field Agent | Ext. 3028
• Bobby Nicholson — Field Agent | Ext. 3029
• Eugene Russell — Field Agent | Ext. 3030
• Ethan Wright — Field Agent | Ext. 3031
• Logan Cooper — Field Agent | Ext. 3032
• Patrick Moore — Field Agent | Ext. 3033
• Jeremy Reed — Field Agent | Ext. 3034
• Hunter Kelly — Field Agent | Ext. 3035

Operating with a 90-person statewide team based out of Burnsville, West Virginia, Local School Alerts works around the clock to keep schools, families, and communities connected and informed. From the executive leadership and legal advisors guiding our strategy, to our human resources and accounting professionals supporting our staff, every department plays a crucial part in our daily mission. Our alert dispatchers monitor weather and emergency conditions to broadcast immediate school closures, while our dedicated reporters cover official school board meetings, track local educational policy developments, review administrative updates, and investigate community announcements across all 55 counties. Behind the scenes, our client relations teams, IT specialists, mechanics, internal fleet operators, warehouse staff, and regional field agents maintain our technology, vehicles, and facilities—ensuring our entire network runs seamlessly.

Guide to Our Staff Positions

• Executive Director: Oversees all company operations, management, and strategic planning across the entire organization.
• Executive Secretary: Manages schedules, communications, and administrative support directly for executive leadership.
• Administrative Assistant: Handles general office tasks, paperwork, filing, and day-to-day organizational support.
• Office Coordinator: Keeps the main office running smoothly by managing supplies, schedules, and daily workflow.
• Operations Assistant: Helps coordinate general company operations and assists other departments with daily tasks.
• HR Director: Leads the human resources department, managing hiring policies, employee relations, and company-wide personnel strategy.
• HR Assistant Director: Supports the HR head with managing staff policies, recruitment, and employee benefits.
• HR Coordinator: Organizes day-to-day HR tasks like onboarding paperwork, employee records, and internal scheduling.
• Talent Acquisition Specialist: Focuses on recruiting, interviewing, and hiring new job candidates for open positions.
• HR Generalist: Handles everyday human resources duties including employee questions, benefits assistance, and compliance recordkeeping.
• General Counsel: Serves as the company's chief attorney, handling all legal matters, contracts, and regulatory compliance.
• Senior Staff Attorney: Assists the general counsel with advanced legal research, court matters, and reviewing company documents.
• Compliance Specialist: Ensures company operations and employee procedures strictly follow federal, state, and local laws.
• Legal Assistant: Helps the legal team by organizing files, drafting standard documents, and managing scheduling.
• Accounting Director: Directs the company’s financial strategy, budgets, payroll oversight, and overall financial reporting.
• Accounts Payable Specialist: Manages bills, invoices, and payments going out to company vendors and suppliers.
• Accounts Receivable Specialist: Tracks and processes incoming payments, school accounts, and billing records.
• Payroll Clerk: Calculates hours worked and processes regular salary and wage payments for all employees.
• Staff Accountant: Handles general bookkeeping, financial records, audits, and daily accounting reports.
• Chief Dispatcher: Leads the department responsible for tracking and broadcasting emergency school closures and schedule alerts.
• Senior Dispatcher: Oversees daily alert broadcasts and assists other dispatchers during busy weather emergencies.
• Lead Alert Operator: Operates communication systems and helps manage urgent alert notifications for schools.
• System Operator: Monitors and maintains the technical software used to push out school closures and emergency alerts.
• Alert Operator: Receives closure notices and manually sends out automated alerts to school districts and the public.
• Dispatch Clerk: Handles incoming phone calls, logs school status reports, and assists with basic dispatch paperwork.
• Chief Executive Director of Statewide Reporting Operations: Manages the entire team of reporters tracking school board meetings, policy updates, and educational developments across all 55 counties.
• District Supervisor Reporter: Oversees public meetings, local school board updates, and regional educational reporting across a designated multi-county district.
• Field Reporter: Attends local school board meetings, records public sessions, gathers official news updates, and researches daily educational announcements.
• Client Relations Director: Manages overall relationships, satisfaction, and partnerships with client school districts.
• Account Representative: Serves as the main point of contact for school accounts, handling inquiries and service needs.
• Customer Support Specialist: Answers phone calls, troubleshoots customer questions, and assists school clients with their accounts.
• Regional Account Coordinator: Coordinates client accounts and service rollouts across specific geographic regions of the state.
• IT Director: Leads the technology department, overseeing company computers, networks, and alert software portals.
• Systems Administrator: Manages servers, network security, and backend technical infrastructure.
• Support Technician: Helps employees troubleshoot everyday computer, software, and hardware problems.
• Network Technician: Maintains internet lines, Wi-Fi networks, and internal data connections across offices.
• Software Technician: Maintains, updates, and fixes the digital applications and alert portals used by staff.
• Lead Mechanic: Manages the automotive shop and oversees all major repairs and maintenance on company vehicles.
• Mechanic: Inspects, services, and repairs company vehicles and mechanical equipment.
• Maintenance Assistant: Helps mechanics with shop cleanup, basic tool organization, and minor vehicle servicing.
• Fleet Supervisor: Directs the internal transport and towing team, managing company vehicles and roadside response.
• Company Tow Truck Driver: Operates heavy towing equipment to recover and transport broken-down company vehicles.
• Transport Driver: Drives company vehicles and transports equipment or staff between locations.
• Shipping Manager: Oversees warehouse inventory, supply chains, and outgoing shipments of company materials.
• Inventory Specialist: Tracks stock levels, orders supplies, and manages warehouse inventory records.
• Warehouse Worker: Loads, unloads, packs, and organizes inventory and shipping supplies in the warehouse.
• Shipping Clerk: Prepares shipping labels, packages items, and processes outgoing delivery paperwork.
• Field Operations Manager: Directs regional field teams, coordinating on-site work and field support across different hubs.
• Regional Supervisor: Oversees field staff and daily operations within a specific regional hub.
• Field Agent: Travels across assigned areas to handle on-site technical support, equipment checks, and field operations.